Privacy

Who we are

TradePlatoon (tradeplatoon.com) operates the member app at app.tradeplatoon.com. Contact: [email protected].

What we collect

• Account: your email address and name. If you sign in with Google we receive the name, email and profile image Google shares; we never see your Google password.
• Sign-in records: session tokens, the IP address and browser user agent of active sessions, and one-time sign-in tokens that expire within ten minutes.
• Your journal: session plans, trades, debriefs and everything you type into them. This is your data. We do not analyse it for anything other than showing it back to you.
• Your course work: which of the forty chapters and their five sections you have finished and when, every answer you submit to a drill (including the text you write in the written drills), the daily battle-plan items you tick, and the contingency plans you attach to trades.
• How you signed in and what you are entitled to: whether you came in by email link or through Google, the first time we saw you, and whether you hold the full course by purchase or by a grant. If you paid, we keep the Lemon Squeezy customer and subscription identifiers, when the period you paid for ends, and the identifiers of the Lemon Squeezy events we have acted on. Before you pay you tick three acknowledgments (education not advice, one payment with no subscription, the terms of sale read and the sale final); we store which you ticked, the version of the terms of sale it was, the price you were shown and the time, once, and never change it. We never see or store your card details. Lemon Squeezy, as merchant of record, processes the payment and holds that data as a separate controller under their privacy policy.
• Your enlistment: the day you accepted the terms, the day you acknowledged the oath and the code, and the day those together made you a soldier. These are stored records: we keep the time each part happened and never move it, so you are not asked to sign on twice. Your acceptance of the code of conduct is stored with the version you signed; if the code is revised you are asked to sign the new version, and every version you signed stays on your record with its own timestamp.
• Your market: the market you declare as the one you primarily operate in, its session hours, time zone and trading week, and a record of each time you change it, including the day the change takes effect. Your punctuality is measured against this market's hours and nothing else.
• Your assessments: for each chapter, your score, how many attempts you made and when you passed. We keep the score, not the wrong answers you gave on the way.
• Your journal entries for the course: the undertaking you write at the end of each chapter, the two commitments with it, the rank you held when you wrote it, and a checksum of the entry. These are stored records: an entry is never edited or overwritten, and a later entry for the same chapter is stored alongside it rather than replacing it.
• Your weekly inspections: the record of each week we build from your journal and your routine, which lines you confirmed, which you disputed and the reason you gave, and any note an administrator wrote when accepting or rejecting a dispute.
• Your rank record: your current rank and when you reached it, promotions, demotions, promotion reviews, and conduct events recorded against you, each with the reason. An administrator can also write a mentor note about your progress, which you can ask to see.
• Your daily orders: the market and session you declare, your time zone, the days you mark your market shut, and every roll call, mid-session check, stand-down and debrief you mark — with the time you marked it and whether it was on time. A missed roll call or debrief is recorded as a conduct event, the same as any other.
• Your mail: the two reminder switches (reveille and debrief, on by default), and, for each letter that is sent once — the welcome, the note when a purchase opens the course, a warning letter, a letter when your rank changes — the time it went and how many sends failed, so that no letter is sent twice.
• Server logs: standard request logs kept for a short period for security and debugging.

We do not use advertising trackers or third-party analytics in the app. Embedded videos load from youtube-nocookie.com, which may set its own cookies once you press play.

Why we process it

To run your account, deliver the member content and the course you signed up for, work out whether a drill passed and what rank you hold, and keep the service secure. Drill answers and rank records are read by the app to decide what to unlock; a human only reads them if you ask us to look at something. The legal basis is the contract with you and our legitimate interest in running a secure service.

Where it lives

Data is stored on a server in the European Union operated by Hetzner. All email is sent through Google Workspace. The email we send you is: a sign-in link when you ask for one; one welcome when you enlist; a reminder at reveille and one at the debrief on trading days, which are on by default and can be turned off on the account page or with the unsubscribe link in each reminder; a warning letter if the discipline ladder issues one, sent only while either reminder is on; a letter when your rank changes; and one note when a purchase opens the course. The reminders and the warning letter carry a one-click unsubscribe that works without signing in. Nothing else. The receipt for a purchase comes from Lemon Squeezy as merchant of record, not from us.

Retention

• Your journal, course work and rank record are kept for as long as your account exists.
• Sessions expire after 30 days of inactivity. Sign-in tokens expire after 10 minutes.
• Database backups are kept for 14 days and then overwritten.
• Server logs are rotated within a few weeks.

Deletion and export

Access does not expire for as long as TradePlatoon operates the course. If it ever closes, members receive notice and an export of their own records.

From the account page you can export all your data as a JSON file, including your course progress, every drill answer, your rank record, your battle-plan ticks and your daily orders, and you can download your service record as a PDF. Deletion removes your account, sessions, plans, trades, debriefs, course progress, drill answers, assessments, course journal entries, weekly inspections, your entitlement record, contingency plans, rank events, battle-plan ticks, your daily orders and everything they recorded, immediately. Copies in backups disappear within 14 days. Two records are kept after deletion with the link to your account removed, as the record that the act was done: your acceptances of the code of conduct, and the acknowledgment you made before a purchase.

Your rights

You can ask us to access, correct, export or erase your data at any time by email. We will respond within 30 days.

No advice

Nothing in the app is financial advice, and neither a drill nor a rank is a qualification. The journal and the course exist to help you follow your own rules. See the terms.

Last updated 3 November 2026.